About Us

In the unfortunate event that you are not satisfied with the outcome you can contact our Customer Care team

ABOUT US

a1 freight service was opened in the late 2010’s with a small customer database, operating as a fully licensed customs clearing company. Throughout the years, the company has slowly expanded providing a variety of services, such as:.

Warehousing Facility, Licensed Bonded Warehouse Storage, Customs Clearance Procedures from all Ports/Airport, Consultation for Customs Regulations, Global Logistics, Inland Transportation, Insurance of Goods, Order Fulfilment Services, Packaging / Repackaging of Goods, Door to Door service.

Our commitment is to deliver quality service. The company is thriving t? feed the ever changing needs of our clients. Our experienced team are able t? provide the following:
Fast and reliable service
Flexible Price/Service Packages
Best available options for clients
Tailored quotations.

Our Mission

Our mission is to provide high-quality, value for money, worldwide delivery services using only the top carriers. Looking after customers’ needs has been, and always will be, our primary goal and key to our continued success.

Our Vision

To deliver professional, efficient and high quality advice and services To be honest and open, taking responsibility for our actions To treat customers fairly, impartially and with consistency To use customer feedback, comments and complaints to help us improve our services in the future

We are committed to keeping our promises and achieving our service aims, but we are also realistic and recognise that things don’t always go according to plan. If you are not happy with the service or advice you have received we would invite you to contact our Customer Service team who will endeavour to resolve your complaint in a timely manner.